Privacy Policy

Last Updated: April 2026

1. Introduction

Siddhgiri Overseas ("we", "our", or "us") is a Mumbai-based supplier of chromoly steel tubing, pipes, and related industrial products. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business purposes.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name submitted through our enquiry form.
• Business Information: Product requirements, project details, delivery locations, and quantity details you share with us.
• Technical Data: IP address, browser type, pages visited, and time spent on site (collected automatically via analytics).
• Communication Records: Emails, WhatsApp messages, or call records for the purpose of responding to your enquiries.

3. How We Use Your Information

We use the information we collect to:

• Respond to product enquiries, quotation requests, and technical questions.
• Process orders, prepare commercial invoices, and arrange shipments.
• Send relevant product updates, stock availability notices, or pricing information (only where you have opted in).
• Improve our website content and user experience.
• Comply with applicable legal and regulatory requirements.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Logistics Partners: Freight forwarders or shipping agents, solely for order fulfilment.
• Inspection Agencies: Third-party inspection bodies when required for your order documentation (e.g., PMI, MTC).
• Legal Authorities: When required by law, court order, or government regulation.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Business communication records related to transactions may be retained for up to 7 years for audit and compliance purposes.

6. Cookies

Our website may use cookies to improve browsing experience and analyse site traffic. You can disable cookies through your browser settings; however, some parts of the site may not function correctly without them.

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute data security.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes your acceptance of the revised policy.